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FAQ

Printing Time: Prints will be available for pick-up or shipping in 7-10 days.

Shipping: Metro Manila addresses take 1-2 business days. Provincial addresses go for 2-3 business days. International orders for 5-8 business days.

Payments: Pick-up orders require 50% down payment and a full 100% payment for delivery orders. Bank deposits through our BDO and PayPal accounts are much, much appreciated.

Material: We use plywood since it shows remarkable resistance even after exposure to the elements. It can stand against heat, humid air, even rainwater (just not extended soaks) and still retain its shape. That could be a sign of a tremendous will to live or just all-around general material strength.

Either way, this makes sure your photos won’t shrink, crack, or twist and go warp on you so you can mosey on your merry way everyday without having to worry about your photos and artwork getting spoiled.

Wood grains: Are there to stay. Uneven surfaces add to the uniqueness of your photo.

Super Size Me: So far, the largest photo size we can roll with is 4 by 8 feet. We’ll let you know when this changes.

Clean-Up: No special clean-up materials needed. Just get a clean cloth—you could damp it up a little—and wipe away until your Wooden Canvas is spotless and gleaming right down to the last inch.

In the Bathroom & Outdoors: Yes, you may hang your Wooden Canvas outside the window or front door. It’s sturdy enough that you won’t have to worry about shrinkage or warping. However, you may also want to factor in a few things if you’re counting on these photos to last.

Try as it might, the material isn’t going to make much of a difference—in terms of surviving—if it’s constantly pelted by stray debris, relentless rain (since we live in the great, rainy tropics) or maybe even rocks (from a stone-throwing kid in the family or neighborhood). Wood, no matter how sturdy, isn’t going to stand a chance against plenty of direct hits. So choose where you put your Wooden Canvas carefully.

Formats: We work with JPG, PNG, GIF and TIFF image types. For anything else, please convert the photos into one of these formats before you send them over. Thanks!

Sizes: For better clarity and high resolution shots, check to make sure your photos have at least 72 DPI. Best would be 300 DPI. Or just upload the photos. We crop and resize photos outside standard sizes too. But, never fear. We always show you what we have and get your go signal before we print anything to make sure you get the perfect shot.

Your photos and private information are never shared with anyone. Nor do we use your photos and private information in any way that could be deemed inappropriate, offensive or illegal. At Wooden Canvas, we protect your privacy.

We ship with xend.com.ph for local orders and International Express Mail Service (Philpost) for orders outside the Philippines. For shipping follow-ups, please coordinate directly with the shipping service provider as indicated in our shipment completion email.

Need more help? Send us a message at hello@mywoodencanvas.com